There are 2 methods how you can send us your broken headphones:
1- Shipping couldn’t be any easier. Request a FREE prepaid shipping box in this page. Once you receive the box, simply put your headphones in it and drop it at your local USPS office. That’s it!
2- If you prefer to ship the headphones yourself, then download, print, and fill out this form and put it inside the package along with your headphones.
But just in case you need our address, here it is:
Shipping Address
FixHeadphones LLC
611 N 1050 W
Provo, UT 84606-1437